Leadership assessment
Callaway Care and Support is a specialist care provider of residential care and supported living for adults with learning disabilities, autism, complex health needs and behaviours of concern. Its services are designed around a ‘pathway to independence’ model, combining 24/7 residential care with flexible supported living options to help individuals progress toward greater autonomy. The organisation operates several homes and supported accommodation schemes across South East England, providing person-centred, holistic care that promotes inclusion, dignity and community engagement.
Callaway Care and Support engaged Collinson Grant to conduct leadership assessments for the organisation’s Managing Director and three care home managers. Led by an experienced Occupational Psychologist, the work combined psychometric profiling with verbal and numerical reasoning tests. This assessed each leader’s capabilities and how well these aligned with the company’s operational and people responsibilities in a complex, regulated care environment. The assessment framework was designed around existing person specifications, allowing clear benchmarking of performance, behavioural style and leadership approach.
The outcomes gave the leadership team a clear view of individual and collective development needs. This helped shape targeted coaching and succession planning. The process also highlighted untapped potential among the care home managers, identifying those capable of taking on broader strategic responsibilities as the organisation continues to grow. By using a structured, evidence-based approach, Collinson Grant helped Callaway Care and Support to strengthen its leadership pipeline and ensure its management capability remains robust, reflective and ready for future challenges in the health and social care sector.
Donna Thompson, Managing Director of Callaway Care and Support, said, ‘This process has helped us move forward, with more clarity, more alignment, and a stronger commitment to supporting our leaders.‘